Shipping Policy

This Shipping Policy details the terms and conditions governing the shipment of the Recovery Pen by

SKINFLOW. By making a purchase of the Recovery Pen, you agree to comply with the following shipping guidelines.
You can always contact us for any return question at info@skinflow.com.

Order Processing

Orders for the Recovery Pen are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Customers will receive an email confirmation with tracking information once the order has been shipped.

Shipping Methods and Timelines

SKINFLOW offers standard and expedited shipping options for the Recovery Pen.
Standard shipping generally takes 5-7 business days for delivery within the continental United States.
International shipping times may vary.
Customers can opt for expedited shipping at an additional cost for faster delivery. Shipping costs and estimated delivery times will be provided during checkout.

Shipping Restrictions

SKINFLOW currently ships the Recovery Pen anywhere in the United States of America, Canada and South America. Recovery Pen will be available in more than fifty countries, listed here from September 1st 2024.
Customers residing outside these regions are advised to contact customer service for available shipping options.
Certain locations may have shipping restrictions due to legal regulations or logistical constraints. Customers will be informed if their order cannot be shipped to a specific address.

Shipping Charges

Shipping charges for the Recovery Pen are calculated based on factors such as the shipping method chosen, the delivery address, and the total weight of the order.
Customers can review the shipping charges for their order prior to finalizing the purchase during the checkout process.
Customs and Duties:
International customers are responsible for any customs duties, taxes, or fees incurred upon delivery of the Recovery Pen. SKINFLOW is not liable for any additional charges imposed by customs authorities.

Shipping Updates

Customers can track the status of their order and shipment using the provided tracking information.
Shipping status updates will be available through the designated shipping carrier’s website.

International orders

If you would like to place an order outside of the United States, please contact us directly.

Contact Information

For any shipping-related inquiries or assistance, customers can reach out to SKINFLOW';s customer service team for support.
Please note that SKINFLOW reserves the right to modify or update this Shipping
Policy at any time without prior notice. It is recommended to review the policy periodically for any changes related to shipping terms and conditions.

Trusted by Top Athletes and Physiotherapists

5 stars from the world's top performers

As a professional athlete, I love using the Recovery Pen. It helps me very effectively release built-up tension in my muscles and tendons that I otherwise would not be able to target. I have been able to compete again and put in the amount of practice I need with significantly less pain in my lower back.

As an athlete, dealing with aches and pains is just part of the game. Recovery Pen is one of the simplest yet most effective tools I’ve used for quick relief. The technology may sound complex, but using it is easy—just apply pressure, and you’ll feel it working instantly. I use it on my forearms and traps, and it’s made a huge difference in my recovery. If you train hard and need a reliable way to stay at your best, this is it.

Disclaimer Important Safety Information